Privacy, written plainly.

Effective date: April 22, 2026

ScopeMatch helps homeowners, general contractors, and trade professionals create projects, discover relevant matches, exchange messages, and understand non-binding market estimate guidance. This Privacy Policy explains what information we collect, why we collect it, and how you can contact us.

Homeowner privacy principle: ScopeMatch does not require an exact project address before a homeowner is ready to share it with a chosen contractor. City, region, ZIP code, or general service area can be used for matching and estimate guidance.

Information we collect

Account and contact information: name, email address, phone number if provided, role selection, login details, and account preferences.
Profile information: homeowner, contractor, or general contractor profile details, service areas, trades, availability, portfolio photos, business name, business description, and profile customization choices.
Contractor trust information: license, insurance, verification, business credentials, portfolio examples, ratings, response information, and subscription status when those features are enabled.
Project information: trade category, project type, general location, square footage or quantity, finish level, urgency, accessibility, material preferences, homeowner budget, market estimate outputs, and project descriptions.
Photos and media: profile photos, portfolio images, project photos, and other safe-for-work media uploaded to profiles, projects, posts, reports, or messages.
Matching and communication data: likes, passes, bids, estimate ranges, match activity, messages, report/block actions, site visit requests, and project outcome signals.
Payment and subscription records: contractor plan selection, billing status, invoices, cancellation status, and limited payment metadata if subscriptions are enabled. ScopeMatch should not store full payment card numbers.
Device, usage, and support data: browser, device type, IP-derived region, app activity, analytics events, crash logs, support requests, safety reports, and diagnostic information.

Why we use this information

To create and manage accounts, profiles, project posts, matches, messages, and contractor discovery.
To generate ScopeMatch market estimate guidance, confidence levels, and variance reasons based on project details and platform pricing signals.
To help homeowners find relevant contractors and help contractors find projects that fit their trade, service area, availability, and preferences.
To support trust and safety features, including photo checks, profile review, report/block tools, fraud prevention, and abuse investigation.
To provide support, debug issues, improve performance, measure product usage, and make the service easier to use.
To enforce our Terms of Service, protect users, comply with legal obligations, and respond to valid legal requests.

How information may be shared

With other users: profile details, project details, photos, messages, bids, and selected contact or address details may be shown to users you interact with, match with, invite, or choose to contact.
With service providers: we may use hosting, database, analytics, image storage, security, email, support, and payment providers to operate ScopeMatch.
For trust and safety: information may be reviewed or shared when needed to investigate scams, harassment, fake jobs, unsafe behavior, or policy violations.
For legal reasons: we may disclose information if required by law, valid legal process, or to protect rights, safety, property, and platform integrity.

We do not sell personal information. If that changes, this policy must be updated before the practice begins.

Photos, safety checks, and moderation

ScopeMatch may review uploaded photos and media using automated checks, manual review, or third-party services to help detect unsafe, non-work-related, misleading, illegal, or inappropriate content. Photo checks improve safety, but they are not perfect. Users remain responsible for the content they upload.

Data retention and security

We keep information for as long as needed to operate ScopeMatch, provide support, comply with legal obligations, resolve disputes, prevent abuse, and improve the product. We aim to collect only what is useful for the service, protect it with reasonable safeguards, and remove it when it is no longer needed.

Your choices

You can update profile and project information in the app where those controls are available.
You can choose when to share exact address details with a contractor.
You can report or block users from supported screens.
You can contact us to ask about access, correction, deletion, or privacy concerns.

Contact

For privacy questions, account requests, or data concerns, contact support@scopematch.app. For safety or abuse reports, contact abuse@scopematch.app.